Question 1

What counts as a page credit?

Accepted Answer

One credit is consumed for each page in your PDF. Cover pages and title blocks count as pages. Credits are deducted when you upload, and automatically refunded if processing fails.

Question 2

How much does a typical project cost?

Accepted Answer

It depends on your drawing set. Most users process 25-100 pages per project. The Project tier at $1.49/page is the best value for that range. You can try 5 pages free before purchasing.

Question 3

Do credits expire?

Accepted Answer

No. Credits never expire. Buy them when you need them and use them at your own pace.

Question 4

What file formats are supported?

Accepted Answer

Currently we support PDF files. For best results, use high-resolution exports from your CAD software. Scanned PDFs work as well, though vector PDFs produce more accurate extractions.

Question 5

How accurate is the extraction?

Accepted Answer

Each extracted tag includes a confidence score so you know exactly where to focus your review. You can edit, add, or remove any instrument before exporting. Try it free on 5 pages with your own drawings.

Question 6

Can I edit the extracted data?

Accepted Answer

Yes. Every field is editable inline. You can change tag numbers, signal classes, and descriptions, or add and remove instruments before exporting.

Question 7

What happens if processing fails?

Accepted Answer

If a file fails to process, your credits are not deducted. You can retry or contact support for assistance.

Question 8

How is my data handled?

Accepted Answer

Uploaded P&IDs are stored encrypted and automatically deleted after 30 days. Your files are never used to train AI models. All data is transmitted over HTTPS with TLS encryption. You can delete your projects and account at any time.

Question 9

Do you offer volume pricing for large projects?

Accepted Answer

Yes. For projects over 1,000 pages or ongoing team use, contact us at support@tagsight.net for custom volume pricing.

Simple, transparent pricing

Free

Starter

Project

Pro

Common questions